Facial Cosmetic & Maxillofacial Surgery, PC: Richard J. Fraziero at 382 North Main Street #202 in East Longmeadow, Massachusetts

Customer Reviews about Facial Cosmetic & Maxillofacial Surgery, PC: Richard J. Fraziero

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  If you value honesty, do not go to Dr. Fraziero. I went to him for a consultation to have my wisdom teeth extracted and he told me, in addition to the teeth I knew needed to be removed I had a "huge" and "obvious" cavity in my #14 tooth, and he couldn't believe my dentist missed it. When I questioned how, if it's that big, it would have not shown up on my original x-rays taken a month before, he qualified it, stating the it was on the side of the tooth, and only his type of sophisticated x-ray machine could have picked it up. He said it absolutely needed to be pulled, and even a root canal and filling couldn't fix it. He refused to write up a treatment plan without saying at least a possible extraction for that tooth, and grudgingly agreed to send me back to my dentist to see what was going on and why they missed the supposedly "huge cavity." Well, I saw my dentist yesterday who thoroughly examined that tooth and the surrounding teeth, as well as taking another x-ray before declaring that tooth is perfectly healthy. The only mark on or in it is the tiny filling I got as a kid. So he had his receptionist call Dr. Fraziero's office to find out what on earth he was talking about, and his office told them *I* asked *them* to remove the tooth. That they were simply trying to give me what I asked for, and had only sent me back to update the referral to include that tooth for extraction not for another exam. This man lied to my face, wanted to extract a PERFECTLY HEALTHY TOOTH, was condescending when I questioned him removing it, and when caught in his lie tried to blame ME for it. I will not, ever be returning to this office. Please think twice about letting this man work on your teeth. If I hadn't questioned him I would have lost a perfectly healthy molar for no reason. My only guess as to why he would try to convince people to remove healthy teeth, is to get more money. I can't get back the three long weeks I spent stressed out, and terrified that my best case scenario would be a root canal, but I can warn others not to trust him.
  March 15, 2017

  by Ginevra Sagefire
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  I'd like to be more specific in my review, however they refused to see my son without 39,304 requirements beforehand. He has one of the best pediatricians in the area that referred him to this office. This office has made referrals to Dr. Fraziero before. Fraziero's office repeatedly insisted that their guidelines were not met, which changed every single time I tried to make an appointment. The pediatrician's office faxed over countless pieces of information, all of which their rude receptionist said was insufficient. Finally, a week later, she said my son would need proof of 6 months of physical therapy before she would ever book an appointment. No. That's not happening. You've never seen him. You have no idea what he needs. Unfortunately, the pediatrician's assistant finally acquiesced and said they were being purposely difficult and had been giving them a hard time as well. My son's issue was *never* going to be solved by their sudden requirement of physical therapy, that it was a complete waste of time (agreed) and we moved onto a referral for somebody else. Forget this guy. I don't get what their problem is. I've never had such a difficult time dealing with a medical office before.
  March 03, 2017

  by sbe79

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About Facial Cosmetic & Maxillofacial Surgery, PC: Richard J. Fraziero in East Longmeadow